We’re excited to introduce our new Corporate Branch Interactive Teller Machines (ITM)!
Designed to make banking easier and more convenient.
With live teller assistance during business hours and 24/7 ATM service, you can:
Watch our quick tutorial to see how they work:
Live Teller Hours:
Mon-Thurs: 9:00 AM-5:00 PM
Friday: 9:00 AM-6:00 PM
Saturday: 9:00 AM-12:00 PM
In addition to the live teller assistance, the ITMs function as full-service ATMs, available 24/7, with all the features you know and trust.
Try it today at our Corporate branch located at 5001 Davis Lant Drive!
Frequently Asked Questions
An ITM or Interactive Teller Machine is essentially an ATM with added features including video chat with a live teller. ITMs allow customers to perform banking transactions while interacting with a live teller via video, providing a more personal and convenient banking experience.
An ITM is an enhanced ATM. ATMs offer self-service banking functions like cash withdrawals and deposits, while ITMs add the human touch of a virtual teller for more complex transactions.
Below are the features of our Interactive Teller Machines:
- Talk directly to a First Federal Savings Bank teller
- 24/7 ATM service
- Withdraw cash
- Deposit checks and cash
- Transfer money between accounts
- Check your account balances
- Make a loan payment
- Debit card assistance (travel requests/card replacements)
- Order checks
- Update account information
Yes. Similarly to an in-person or drive-thru transaction, we strive to keep your transactions as private as possible. If you prefer, there is a chat function on our ITM that you can utilize to speak with the ITM teller.
At this time, our ITMs only accept bill and check deposits. Please visit a branch lobby or use our night drop to make a deposit that includes coins.
Our ITMs dispense 100s, 20s, 5s, 1s, quarters, nickels, and pennies.
