Lost or Stolen ATM/Debit Card?
Please contact us Monday through Friday from 8:00 AM CST to 5:00 PM CST at (812) 492-8123, if your ATM or Visa Debit card is lost or stolen. After normal business hours, call (800) 554-8969. You may also click here to access the online form, requesting to be contacted about your card.
Traveling? Contact Us!
At First Federal, we take extra precautions to protect your account. We monitor ATM and debit card transactions to protect you from fraud. Therefore, we may call you to verify transactions and ask questions about your account. If you plan on using your ATM or debit card, please be sure to create a travel exemption through our mobile banking application by selecting My Cards. *Certain travel destinations may require additional approval from First Federal/Home Building Savings Bank. If you do not see the country you are traveling to listed, please contact First Federal/Home Building Savings Bank’s eBanking team at (812) 492-8123 or via email at email@example.com.